Dubai’s public transport users are set to benefit from enhanced connectivity as the Roads and Transport Authority (RTA) partners with du to offer free Wi-Fi across various public transit modes. This initiative aims to boost customer satisfaction and align with the government’s vision for a happier populace.
Free Wi-Fi Expansion Across Dubai’s Public Transport
The RTA has signed a Memorandum of Understanding (MoU) with du, the Emirates Integrated Telecommunications Company, to roll out free Wi-Fi services. This expansion will cover public buses, marine transport including ferries and water buses, and inter-city buses. Free Wi-Fi is already a feature on the Dubai Metro.
Key Takeaways
- Free Wi-Fi will be available on public buses, marine transport, and inter-city buses.
- The service will also extend to air-conditioned bus shelters and 23 bus stations.
- The initiative is part of RTA’s commitment to customer happiness and service advancement.
- The rollout is expected to be completed before Expo 2020.
Strategic Partnership for Enhanced Connectivity
The MoU was formalized during GITEX Technology Week 2019. Ahmed Hashim Bahrozyan, CEO of the Public Transport Agency at RTA, and Fahad Al-Hassawi, Deputy CEO of Telecoms at du, were present for the signing. Bahrozyan highlighted that Wi-Fi is increasingly becoming a public necessity and a part of daily lifestyle, underscoring the RTA’s customer-centric approach.
Service Availability and Future Outlook
In addition to buses and marine transport, the free Wi-Fi service will be accessible at 23 bus stations and 40 water transit means. Several air-conditioned bus shelters will also be equipped with the service. du expressed pride in the agreement, emphasizing its commitment to improving services for RTA and other public entities, thereby contributing to the happiness of Dubai and UAE residents. This collaboration is seen as a significant step in expanding du’s service offerings and reinforcing its position as a preferred provider for government and corporate sectors.